Retail undoubtedly ranks among the most competitive business environments. Regardless of format or channel of distribution, successful retailers–whether they are department, specialty, discount, catalog, or Internet–are constantly evaluating their business models and consumer trends in order to attract and retain customers and differentiate themselves from competitors.
Many challenges face consumer and retail businesses today as a convergence of market forces have created an increasingly difficult climate. With 44% of retail industry value based on investor expectations, retailers must provide a convincing growth agenda despite their increasingly demanding and competitive environment. To add revenue, the sector is focusing more toward the emerging economies and expanding the consumer markets of Asia and Central and Eastern Europe, China and India in particular.
In addition, the retail industry is also experiencing heightened regulatory pressures due to Sarbanes-Oxley and other stakeholder demands. These pressures require stronger investor relations, risk management practices across the enterprise, and overall retail operational improvement.
We worked with the senior management team of a 43,000 employee global enterprise to implement a Process Value Management (PVM) program. Our results speak for themselves:
Thomas Group offers a strong and reliable network of dedicated industry experts. Our mission is to help our clients extract value from their multinational operations, develop a competitive advantage across the value chain, and ensure that all corporate stakeholder expectations are recognized and met. Building brand trust, brand growth, and brand effectiveness is the purpose of our practice. We use tools such as Six Sigma, Total Quality Management (TQM), and Lean that fit your unique situation.
Our Process Value Management methodology helps clients generate:
Thomas Group retail consultants work with retailers and consumer products companies to help them achieve high performance in these challenging times.