Operations

Thomas Group understands the importance of aligning processes throughout the supply chain. Operations management is a set of disciplines that transforms raw materials, labor, and capital into finished goods and services. Increasing competition in today’s marketplace has pushed excellence in supply chain management to the forefront as a key factor in overall company profitability, growth, and market viability. OperationsAs a result, businesses are presented with extraordinary opportunities for operational improvement. By leveraging globalization and technological innovation, organizations have the potential to gain unprecedented performance levels throughout the extended enterprise.

Our Approach

All organizations involve an operations function. Operations managers work in managing manufacturing processes or managing the delivery of a service to a customer. Ultimately, the success of operations management depends on the nature of products or services in the organization, whether it be retail, manufacturing, wholesale, or another offering. Operations management focuses on carefully managing the processes to produce and distribute products and services and often includes substantial measurement and analysis of internal processes. Thomas Group improves a client's organizational operaitons by focusing on:

  • Product creation
  • Development
  • Production and distribution
  • Managing purchases
  • Inventory control
  • Quality control
  • Storage
  • Logistics
  • Evaluations

Manufacturers must develop flexible supply chain processes in order to adapt to the needs of various customer segments. Organizations develop supply chain strategy, processes, and supporting systems that conform to current and future requirements and standards. We help clients address the full range of top management issues, such as:

  • Customer strategy
  • Merger and acquisition strategy
  • Supply chain optimization
  • Investment prioritization
  • Financial and performance management
  • IT strategy

Historically, the improvement focus for operations has involved reducing costs; however, operations management is increasingly becoming the sales and growth engine of the enterprise and a key driver of competitive advantage.

Thomas Group's Process Value ManagementTM system helps our clients dramatically improve their competitive position for increased growth through the application of advanced supply chain capabilities.

Thomas Group consultants have long been known as the industry’s leading experts in process optimizations, as people who help organizations achieve new levels of productivity from their core assets, their business processes, and their strategic relationships. Thomas Group recognizes how operations can be fundamentally improved through process management to dramatically increase your company's profitability.

Components of Operations

Well-defined, aligned processes and procedures increase operations program efficiency, enabling Breakthrough Performance. Thomas Group’s solutions to improve results, whether focused on a single activity or an entire enterprise, emphasize process. Our operations solutions address: